OUR TEAM
With an eye for style and a heart for service, we’re here to listen, advise, and help you shine on your special day.
Don’t wait—schedule your appointment today and let us make your bridal dreams a reality!
Sarah & Ryan Ashworth
Owners
After 5 years as a Bridal Stylist followed by 9 years as a Store Manager, Sarah has now been the Owner of Heart to Heart Bride since 2019! Sarah is a graduate of Penfield High School and Nazareth College and is currently a proud Webster resident. When Sarah is not at Heart to Heart Bride or our sister store, Two Hearts Bridal, you will most likely find her spending time with her husband (and co-owner) Ryan Ashworth, and their dog Daisy!
Ashley Weisenborn
Store manager
Ashley started her career in Bridal at Heart to Heart in January of 2015. In 2018, she and her husband Jeff, moved to Boston where she worked as a Full-Time Stylist at a leading bridal shop. In 2020, they decided to move back to the Rochester area and to start a family! Ashley has been back at Heart to Heart since 2021 as our Store Manager. When she is not at the shop, you will find her spending time with her husband, Jeff, and daughter, Jovie. Lastly, she would like to say…Go Bills!
Zoe Behncke
Operations Manager
Zoe joined our team in September 2021. After working as a corporate retail manager for three years, Zoe loves working in a more intimate environment where she can truly help and have one-on-one connections with her brides! Zoe graduated from SUNY Oswego in 2016 with a BA double major in Political Philosophy and Global Politics. After that, Zoe went on to teach English in France for two years before moving back to Rochester. When she’s not at Heart to Heart, Zoe can usually be found listening to music or podcasts, going to museums, painting, or playing Pokémon with her Fiancé, Oliver.
Madison Palmer-Woods
senior stylist
Madison joined our team in September of 2021. She got her start in the wedding industry working as a stationary designer. She had a need to help brides and jumped at the chance to be a bridal stylist. She started styling brides at a corporate store earlier in 2021 but loves the opportunity to now work with brides in a more intimate environment. Madison graduated from the College of Saint Rose in 2016. She has dual degrees in graphic design and printmaking. When she is not styling brides, you can find Madison sailing with her family and dogs, or spending time with her husband, Nate!
Shelby Haas
Full-time Stylist
Shelby joined our team in January 2023. She started her career working in early childhood care and has made the transition to the bridal world! Shelby is a Heart to Heart Bride herself and has always wanted to work in bridal! She is inspired by her own bridal experience to help other brides find the dress of their dreams. Shelby grew up in Spencerport, NY and currently lives in Rochester with her husband, Zak, their new baby, Rafe, and their two cats. Shelby is a huge foodie and in her free time she loves to cook and go to different restaurants! She also enjoys spending time with her friends and family, traveling with her husband, and being outdoors!
Courtney Cozan
Stylist
Courtney has been working part-time at Heart to Heart Bride since March 2018. She is obsessed with Disney, loves to camp and makes awesome crafts with her Cricut. Courtney grew up in Spencerport and despite living on the Westside, loves working with our brides so much she drives to Webster on the weekend to help our brides say yes! Courtney is a recent bride and was just married in the Fall of 2023! Courtney and her husband, Sean, are loving dog parents to the best boy, Titus!
Rachel Ignarri
Stylist
Rachel joined our team in June of 2021. Rachel is a Mental Health Counselor by day and a Bridal Stylist on the weekends! Rachel is originally from Albany, NY and currently lives in Rochester with her husband, Matt, and two cats. Rachel is making a career out of helping people and she is so excited that she gets to help brides find their dream dresses on the weekends!
Alyssa Manou
Stylist
Alyssa is a Heart to Heart Bride and has always wanted to work in the bridal industry. After seeing a job posting back in May 2021, she hopped on the chance to work with Brides like herself! Alyssa is a middle school art teacher and married her husband, PJ, on October 10, 2021! Alyssa and PJ are expecting their first child, a baby boy in late 2024! In her free time, she enjoys ice chai tea lattes, shopping, and playing with 2 her mini doxies, Honey and Cookie!
Emily Tomer
Stylist
Emily started working as a part time stylist at Heart to Heart in May of 2019. In 2021, she moved to Las Vegas to pursue her full time career as a Pediatric Occupational Therapist! After moving back to Rochester, Emily came to our new, expanded location in 2023 for a friend’s dress appointment and decided she had to come back to Heart to Heart as a part time stylist! In her free time, Emily makes handmade macrame pieces and loves to play with her bunny, Charlie.
Elizabeth Caballero
Stylist
Elizabeth joined our team in September 2023 as a part-time stylist and got her wedding dress at Heart to Heart bride in 2020! She started her career working as a college study abroad advisor and now runs her own small art business. In her spare time, Elizabeth loves playing piano and spending time with her husband, Michael, and their dog.
Taylor Malone
Stylist
Taylor joined the Heart to Heart Bride team in May 2024 as a part-time stylist. Taylor began her professional career as a Fashion Buyer, but she later transitioned to her current role as a Project Manager and Consumer Relations Specialist for a Rochester based enhanced water company called Karma Water. As a 2023 bride, she had an incredible time planning her wedding, which reignited her passion for design and fashion. Taylor is now so honored to be a part of the Heart to Heart Bride team & working closely with brides to curate their own unique style for their special day! Outside of work, Taylor enjoys collaborating with her Contractor Husband on design and house projects or spending a lot of quality time with her wonderful family and her two German Shepherds.
Rhonda Gefell
Mother’s department Stylist
Rhonda joined our team in April 2023, as a stylist in our Mother's Dress Department. Rhonda knows with personal experience, as she has been the mother of the groom three times with her sons. She knows that it's essential that such special occasions require not only what makes you feel beautiful but comfortable. After a long career in the dental industry, she still enjoys seeing people smile. Rhonda and her husband of 42 years live in Webster and enjoy spending time with their family including their five grandchildren.
Joanna Boothby
Mother’s Department Stylist
Joanna started at Heart to Heart Bride in June of 2023 as a part time stylist in the mother’s department. A long time fan of fashion and self expression, Joanna loves the process of finding the right dress to bring a sense of confidence and inner joy to any celebration. Outside of work Joanna enjoys the chaos of being a mother of 5, daily walks with her husband and Weimaraner and the quiet moments in between.
Emily Pflueger
Receptionist
Emily joined our team in June of 2024. Emily has a bachelor’s degree from SUNY Brockport in Social Studies Education and is working on her masters degree! She is a 2025 bride and loves getting to interact with other brides at Heart to Heart! When she’s not working, she enjoys reading and spending time with her fiancé and their two cats!
Joey Stephens
Runner
Joey joined our team in June of 2024. Joey graduated from the University of Rochester in 2018 with a BA in Cultural Anthropology. After a stint in AmeriCorps and several years in the community development space, Joey decided to make a career change and is currently pursuing his RN at Monroe Community College. When he’s not at Heart to Heart, Joey is likely reading (books and the news), working at his community garden plot, or listening to music or a podcast.